Website Terms of Use

Last Modified: October 23, 2025

Acceptance of the Terms of Use

These terms of use are entered into by and between You and Vault Funeral Technology Inc. (“ Vault, ” “we , ” or “us”), a Delaware corporation with its principal place of business at 99 Wall Street, #5006, New York, NY 10005. The following terms and conditions (“ Terms of Use ”) govern your access to and use of the websites and subdomains listed at https://www.vaultfuneraltech.com/us and https://vault-storefront.vercel.app/us (including any country variants, subdomains, and related URLs, collectively the “ Website ”), including any content, functionality and services offered on or through the Website, whether as

a guest or a registered user. The Website is a business-to-business (B2B) marketplace that connects registered funeral product vendors (“ Vendors ”) with registered funeral home operators (“ Funeral Homes ”) for the sale and purchase of funeral-related products;

marketplace features are available only to verified Vendors and verified Funeral Homes as described in these Terms.

The Website is offered for use in the United States and Canada only;

access or use from other jurisdictions is not permitted unless we explicitly authorize such use in writing.

Users accessing the Website from Canada acknowledge that the Website is operated from the United States and agree that their use is subject to U.S. law and these Terms;

however, Canadian users retain all mandatory consumer protection rights under applicable Canadian federal and provincial law, and nothing in these Terms shall be construed to waive such rights.

Please read the Terms of Use carefully before you start to use the Website.

By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at https://www.vaultfuneraltech.com/privacy , incorporated herein by reference.

The Privacy Policy describes the categories of personal information we collect, the purposes for which we process data, retention practices, security measures, third-party service providers and subprocessors (including Stripe, Curri, ShipStation, Google Maps API, Cookiebot, SendGrid, Lemlist and others), and how you may contact us regarding your privacy via email at privacy@vaultfuneraltech.com ;

via U.S. mail at Vault Funeral Technology, Inc., Attn: Privacy Policy Inquiries, 99 Wall Street, #5006, New York, NY 10005;

or via telephone at (212)-328-1169. The Privacy Policy also explains that your user data may be shared with service providers and subprocessors for the business purposes described therein;

please review the Privacy Policy for details about the categories of recipients, purposes of such disclosures, and your privacy rights and choices.

This Website is offered and available only to users who are 18 years of age or older and who are either (a) registered funeral home operators or (b) registered funeral product vendors.

Access to marketplace features requires completion of the applicable registration process and successful verification by us, which may include manual review and third-party identity or KYB/KYC checks (including Stripe identity verification).

By using this Website, you represent and warrant that you meet these eligibility requirements, that the information you provide during registration is truthful and accurate, and that you are located in the United States or Canada.

If you do not meet these requirements, you must not access or use the Website.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion.

Material changes will be effective thirty (30) days after posting notice of such changes on the Website and via email to registered users.

Non-material changes are effective upon posting and apply to all access to and use of the Website thereafter.

However, any changes to the dispute resolution provisions set forth in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or prior to the date the change is posted on the Website.

In addition, nothing in these Terms limits or alters any additional privacy rights, remedies, or procedural protections that may apply to Users under applicable privacy laws as described in the Privacy Policy;

those privacy rights and any related dispute or remedy procedures remain governed by the Privacy Policy and applicable law.

Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes.

You are expected to check this page periodically to stay informed of any changes, as they are binding on you.

Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion and without notice.

We will not be liable for any reason if all or any part of the Website is unavailable at any time or for any period.

From time to time, we may restrict access to some or all parts of the Website to users, including registered users.

In particular, marketplace features are restricted to verified Funeral Homes and Vendors;

we may require manual account review, supporting business documentation (e.g., funeral provider license, EIN, W-9), and third-party verification (including Stripe KYC/KYB for Vendors) as a condition of access and may suspend or limit access pending review.

We offer the Website for use in the United States and Canada only;

any access from outside these jurisdictions is subject to local law and our discretion.

You are responsible for both:

• Making all arrangements necessary for you to have access to the Website.
• Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information.

It is a condition of your use of the Website that all the information you provide is correct, current, and complete, and you must promptly update your account and registration information to keep it accurate and current.

For Vendors, required registration information includes business name, business address, contact email and phone, and may include EIN, billing address, and bank account information collected via our payment processor (Stripe) for KYC/KYB and payout purposes.

For Funeral Homes, required registration information includes business name, shipping address, contact email and phone, and funeral provider license number.

You agree that all information you provide to register with this Website or otherwise, including, but not to, through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy and these Terms.

The Privacy Policy also explains that we may share your information with service providers and subprocessors for the business purposes described therein;

please review the Privacy Policy for details about recipients, purposes, and your choices.

In summary, and subject to the detailed procedures and limitations in the Privacy Policy and applicable law, you may have rights to: access the personal data we maintain about you;

request correction of inaccuracies; request deletion of personal data where permitted;

obtain a copy of certain personal data in a portable format; object to or request restriction of certain processing;

and opt out of sale or sharing to the extent afforded by law.

To exercise these rights or for privacy inquiries, contact us via email at privacy@vaultfuneraltech.com ;

via a request submitted via our online portal at https://www.vaultfuneraltech.com/privacy ;

via U.S. mail at Vault Funeral Technology, Inc., Attn: Privacy Policy Inquiry, 99 Wall Street, #5006, New York, NY 10005;

or via telephone at (212)-328-1169. We will verify your identity before fulfilling requests using methods reasonably appropriate to the sensitivity of the personal data at issue and the risk of harm to you from unauthorized access, disclosure, or deletion.

If you choose, or we provide you with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity.

You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information.

You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security.

You also agree to ensure that you exit your account at the end of each session.

Passwords must comply with industry standards (NIST SP 800-63B). We may require you to use two-factor authentication for certain account types or actions.

Session timeouts are set to 24 hours for inactive sessions, though you may be logged out sooner for security reasons.

You should use caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use, have failed our verification or KYC/KYB checks, have engaged in fraud or other abusive conduct, or where suspension or termination is necessary to comply with applicable law.

We may suspend accounts pending manual review and will provide notice where practicable.

Intellectual Property Rights

The Website and its entire contents, features and functionality that are created or provided by us (including but not to our user interface, software, design, text, images, video and audio provided by us) are owned by us, our licensors or other providers of our provided material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

A submitting Vendor owns its own content, including product listings, descriptions, photographs, specifications, technical documentation, and related materials that Vendors submit (“ Supplier Content ”).

By submitting Supplier Content to the Website, each Vendor grants us a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, distribute, display, and perform such Supplier Content solely in connection with operating, promoting, and improving the Marketplace and the Website.

We will not modify Supplier Content in a manner that materially alters its meaning without the Vendor's consent, except as necessary for technical formatting or display purposes.

All rights not expressly granted are reserved.

These Terms of Use permit you to use the Website only to the extent necessary to access and use the marketplace in the ordinary course of your business if you are a registered and verified Funeral Home or Vendor and in accordance with these Terms.

Any other commercial use of the Website, its content, or functionality (including scraping, republication, or commercial redistribution) is prohibited unless you obtain our prior written permission.

You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on our Website except as expressly permitted by these Terms or with our prior written consent.

Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

You may store files that are automatically cached by your Web browser for display enhancement purposes.

You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to bound by our end-user license agreement for such applications.

If we provide interactive features (for example, tools that enable sharing or embedding), you may take those actions that are enabled by such features and only in accordance with the functionality and any applicable additional terms we provide for those features.

You must not:

• Modify copies of any materials from this site.
• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website, except as expressly permitted for registered and verified Funeral Homes and Vendors using the marketplace in accordance with these Terms.

If you wish to make any use of material on the Website other than that set out in this section, or if you have legal or privacy notices, please address your request or notice via email at legal@vaultfuneraltech.com ;

via U.S. mail at Vault Funeral Technology, Inc., Attn: Legal, 99 Wall Street, #5006, New York, NY 10005 or via telephone at (212)-328-1169.

Please note that, as described in our Privacy Policy, certain personal information you provide to us may be shared with our service providers to operate and improve the marketplace.

You may exercise the rights described in the Privacy Policy as described above in “ Accessing the Website and Account Security ” or by using the mechanisms described in the Privacy Policy.

Additional privacy rights and remedies may apply under applicable law as described in the Privacy Policy.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by us.

Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Trademarks

Our name, the terms Vault Funeral, our logo, and all related names, logos, product and service names, designs, and slogans are our trademarks or our affiliates or licensors.

You must not use such marks without our prior written permission.

All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Prohibited Uses

Prohibited Uses

• In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
• To send, knowingly receive, upload, download, use, or re-use any material which does not comply with the Content Standards set out in these Terms of Use.
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate us, any of our employees, another user, or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm our or users of the Website, or expose them to liability.

Additionally, you agree not to:

• Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real-time activities through the Website.
• Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
• Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Website.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
• Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Website.

User Contributions

The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website.

Access to and use of Interactive Services is limited to registered and verified users of the Website who are funeral home operators or funeral product vendors (each, a “ Verified User ”).

All accounts are subject to registration, Stripe-provided identity verification (KYC/KYB), and manual review and approval by Vault Funeral Technology Inc. prior to access to the marketplace;

Vault may suspend or restrict access for accounts that are not verified or that fail Vault’s review.

All User Contributions must comply with the Content Standards set out in these Terms of Use and may be subject to pre- or post-publication review as part of Vault’s manual moderation process for Verified Users.

By providing any such non-proprietary User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns a non-exclusive, worldwide, royalty-free, transferable and sublicensable right and license to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties such User Contributions for the purposes of operating, promoting, and improving the marketplace and related services (including caching, indexing, and syndication).

This license terminates when you remove your User Contribution from the Website, except to the extent the content has been shared with others and they have not deleted it, or as necessary for legal compliance or dispute resolution.

Personal information associated with User Contributions may be shared with our service providers as described in the Privacy Policy.

You represent and warrant that:

• You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
• All your User Contributions do and will comply with these Terms of Use.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not us (Vault Funeral Technology Inc.), have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

Verified Users representing Vendors understand that Supplier Content (including product listings, images, descriptions, and specifications) must be authentic, accurate, and comply with all applicable laws and industry standards.

You must keep your account information, contact details, and any other information you provide to us accurate and up-to-date.

You agree to promptly update such information through your account settings or by contacting support;

we are not responsible for consequences resulting from outdated or inaccurate information.

We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Website.

Vault acts as a B2B marketplace and platform provider and does not manufacture or independently verify the representations made by Suppliers beyond the verification and review processes described herein.

Monitoring and Enforcement; Termination

We have the right to:

• Remove or refuse to post any User Contributions for any or no reason in our sole discretion, including where a User is not a Verified User or where Vault’s manual review determines the contribution does not meet our eligibility, content, or listing standards.
• Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public or could create liability for us.
• Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
• Take appropriate legal action, including, without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.
• Terminate or suspend your access to all or part of the Website for any or no reason, including, without limitation, any violation of these Terms of Use or failure to become or remain a Verified User.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website.

To the maximum extent permitted by law, you agree to indemnify and hold harmless Vault Funeral Technology Inc. and its affiliates, licensees, and service providers from any third-party claims resulting from any action taken by any of the foregoing parties during or as a result of its investigations and from any actions taken as a consequence of investigations by either such parties or law enforcement authorities, except where such claims arise from our gross negligence, willful misconduct, or breach of these Terms.

However, we do not undertake to review all material before it is posted on the Website and cannot ensure prompt removal of objectionable material after it has been posted.

Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party.

We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Content Standards

These content standards apply to all User Contributions and use of Interactive Services.

User Contributions must, in their entirety, comply with all applicable federal, state, local, and international laws and regulations.

Without limiting the foregoing, User Contributions must not:

• Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
• Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
• Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
• Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may conflict with these Terms of Use and our Privacy Policy, including that user data may be shared with service providers as described in the Privacy Policy.
• Be likely to deceive any person, including by providing misleading product descriptions, inaccurate claims about performance (e.g., “airtight” or “preserves indefinitely” without substantiation), or false statements about origin, materials, certifications, or compliance.
• Promote any illegal activity, or advocate, promote, or assist any unlawful act, including the sale of goods that are illegal in the Buyer’s jurisdiction.
• Cause annoyance, inconvenience, or needless anxiety or be likely to be upset, embarrass, alarm, or annoy any other person.
• Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
• Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising, except as expressly permitted through the marketplace and in accordance with the Terms of Sale;
• attempts to circumvent the platform’s payment or fee structure (including directing Buyers to off-platform transactions) are prohibited.
• Give the impression that they emanate from or are endorsed by us or any other person or entity if this is not the case.

Copyright Policy

Vault respects the intellectual property rights of others and expects its users to do the same.

It is our policy to respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (" DMCA ") or similar applicable laws.

Reporting Claims of Copyright Infringement:

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on our Website, you may notify us by providing our designated Copyright Agent with the following information:

• - A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest;
• - A description of the copyrighted work that you claim has been infringed;
• - A description of where the material that you claim is infringing is located on the Website;
• - Your address, telephone number, and email address;
• - A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• - A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Designated Copyright Agent:

You may contact our designated Copyright Agent at:

• - Vault Funeral Technology Inc., Attn: DMCA Agent
• - 99 Wall Street, #5006, New York, NY 10005
• - Email: dmca@vaultfuneraltech.com
• - Telephone: (212)-328-1169

Counter-Notification:

If you believe that your content that was removed or to which access was disabled is not infringing or that you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to the law, to post and use the material in your User Contribution, you may send a counter-notification containing the following information to the Copyright Agent:

• - Your physical or electronic signature;
• - Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
• - A statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content;
• - Your name, address.

Copyright Infringement

If you believe that any User Contributions violate your copyrights, please see our Copyright Policy for instructions on sending us a notice of copyright infringement.

You may contact us regarding copyright matters via email at dmca@vaultfuneraltech.com ;

via U.S. mail at Vault Funeral Technology, Inc., Attn: DMCA Agent, 99 Wall Street, #5006, New York, NY 10005;

or via telephone at (212)-328-1169. It is our policy to terminate the user accounts of repeat infringers.

Reliance on Information Posted

The information presented on or through the Website is made available solely for general information purposes.

We do not warrant the accuracy, completeness, or usefulness of this information.

Any reliance you place on such information is strictly at your own risk.

We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

This Website includes content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services.

All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by us, are solely the opinions and the responsibility of the person or entity providing those materials.

These materials do not necessarily reflect our opinion. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date.

Any material on the Website may be out of date at any given time, and we are under no obligation to update it.

Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policy .

By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy;

such information may be shared with our service providers as described in the Privacy Policy.

You must keep your account and contact information accurate and up to date.

You have rights under applicable law to access, correct, delete, and export your personal data and to opt out of sale or sharing where available;

see the Privacy Policy for verification requirements, how to exercise those rights, and for details about additional privacy rights that may apply depending on governing law and dispute resolution processes described in the Privacy Policy.

You may contact us on privacy matters or on your rights via the methods described above in “ Accessing the Website and Account Security ”.

Online Purchases and Other Terms and Conditions

All purchases through our site or other transactions for the sale of goods, services, or information formed through the Website, or because of visits made by you, are governed by our Terms of Sale, which are hereby incorporated into these Terms of Use.

For avoidance of doubt, the applicable Supplier (vendor) is the seller of record for purchases made through the marketplace, and any warranties or guarantees relating to products or services are provided by the Supplier;

Vault disclaims all warranties with respect to Products sold by third-party Suppliers to the fullest extent permitted by applicable law, except as expressly set forth in the Terms of Sale.

This disclaimer does not affect any implied warranties that cannot be excluded under the Magnuson-Moss Warranty Act or applicable state law, including Delaware's Uniform Commercial Code.

Additional terms and conditions may also apply to specific portions, services, or features of the Website.

All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use.

Linking to the Website and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.

This Website may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this Website.
• Send e-mails or other communications with certain content, or links to certain content, on this Website.
• Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features.

Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the Website or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking, or in-line linking, on any other site.
• Link to any part of the Website other than the homepage.
• Otherwise, take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease.

We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion.

Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only.

This includes links contained in advertisements, including banner advertisements and sponsored links.

We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Geographic and User Restrictions

The services and marketplace available through the Website are intended for business-to-business use by funeral home operators and funeral product vendors located in the United States and Canada only.

Access to product listings and transactional features of the marketplace is restricted to Verified Users who have completed Vault’s registration and manual verification processes.

Individuals or entities that are not registered funeral home operators or funeral product vendors are not authorized to access or use the marketplace.

Vault reserves the right to block or restrict access from jurisdictions or users that do not meet these eligibility and verification requirements.

Users must keep their registration, account, and business information accurate, complete, and up-to-date;

failure to do so may result in suspension or termination of access.

Vault may share user data with its service providers as described in the Privacy Policy in order to provide, improve, and secure the marketplace.

The owner of the Website is Vault Funeral Technology Inc., a corporation formed in the State of Delaware, with its principal place of business at 99 Wall Street, #5006, New York, NY 10005, United States;

telephone: (212)-328-1169. The Website is a business-to-business (B2B) marketplace serving the funeral industry, offered only to registered funeral home operators and funeral product vendors located in the United States and Canada.

We restrict access to and use of the marketplace to those two groups and require registration and manual verification;

individuals or entities not fitting those categories may not access or use the marketplace.

We make no claims that the Website or any of its content is accessible or appropriate outside of the United States and Canada.

If you access the Website from outside the United States or Canada, you do so on your own initiative and are responsible for compliance with local laws.

For privacy-related questions and a description of how we handle and may share user data with service providers, see our Privacy Policy ;

user data may be shared with service providers as described therein.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code.

You are responsible for implementing sufficient procedures and checkpoints to meet your specific requirements for anti-virus protection and data input and output accuracy, and for maintaining an external means for reconstructing any lost data.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT, EXCEPT WHERE SUCH DAMAGE RESULTS FROM OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK.

THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

NEITHER WE NOR ANY PERSON ASSOCIATED WITH VAULT MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.

WITHOUT LIMITING THE FOREGOING, NEITHER WE NOR ANYONE ASSOCIATED WITH VAULT REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER DOES NOT APPLY TO ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER THE DELAWARE UNIFORM COMMERCIAL CODE OR OTHER APPLICABLE LAW.

FOR TRANSACTIONS INVOLVING THE SALE OF GOODS, THIS DISCLAIMER MUST BE CONSPICUOUS AND, WHERE REQUIRED, IN WRITING TO BE EFFECTIVE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL WE, OUR AFFILIATES OR OUR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT TO, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS

OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

NOTWITHSTANDING THE FOREGOING, NOTHING IN THESE TERMS OF USE SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE;

(B) FRAUD OR FRAUDULENT MISREPRESENTATION; (C) GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; (D) VIOLATIONS OF CONSUMER PROTECTION LAWS;

OR (E) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING BUT NOT TO DELAWARE STATUTORY REQUIREMENTS.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify and hold harmless us, our affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not to, your User Contributions, any use of the Website’s content, services and products other than as expressly authorized in these Terms of Use, or your use of any information

obtained from the Website. For clarity, Vault may disclose user information to third-party service providers as described in the Privacy Policy;

such disclosures do not affect your indemnification obligations.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule (whether of the State of Delaware or any other jurisdiction).

Additional privacy rights may apply to Users as described in our Privacy Policy;

these may include the right to access, correct, request deletion of, or export personal information, and to opt out of certain sharing or targeted marketing.

Such rights are subject to verification procedures and applicable law.

Vault may share user data with its service providers as described in the Privacy Policy for the purposes set out therein.

This choice of law applies to all users accessing the Website, including those from the United States and Canada, to the extent not prohibited by mandatory consumer protection laws of the user's jurisdiction.

For users located in Canada, this choice of Delaware law shall not deprive such users of the protection afforded by mandatory provisions of the law of their province of residence that cannot be derogated from by agreement.

Subject to the arbitration provision below and to the extent not prohibited by mandatory consumer protection laws, any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Delaware, in each case located in the City of Wilmington and County of New Castle, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding;

provided, however, that either party may bring any suit, action or proceeding against the other party for breach of these Terms of Use in the defending party's country of residence or any other relevant jurisdiction.

Nothing in this provision shall prevent a consumer from bringing an action in the courts of their place of residence where such right cannot be waived under applicable consumer protection law.

You consent to the personal jurisdiction of such courts and waive all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Notwithstanding the foregoing, additional privacy rights and remedies described in the Privacy Policy or under applicable law may apply and may affect available remedies or procedures related to privacy or data protection claims.

Arbitration

Any disputes arising from these Terms of Use or use of the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, shall be submitted to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Delaware law, except where such mandatory arbitration is prohibited by applicable consumer protection law.

This arbitration provision does not apply to users who are consumers protected by laws that prohibit pre-dispute mandatory arbitration clauses.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

The arbitration shall be conducted in Wilmington, Delaware. Each party shall bear its own costs and expenses in the arbitration, except that the arbitrator may award reasonable attorneys' fees and costs to the prevailing party.

Notwithstanding the foregoing, if a consumer initiates arbitration, we shall pay all AAA filing, administration, and arbitrator fees for claims seeking less than $75,000, unless the arbitrator determines the claims are frivolous.

The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Nothing in these Terms, including this arbitration provision, shall be construed to limit or waive any privacy rights or remedies that may apply under applicable privacy laws or under our Privacy Policy;

additional privacy rights and disclosures (including how we share data with service providers) are described in the Privacy Policy and may apply to certain users.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES;

OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED, EXCEPT WHERE SUCH LIMITATION IS PROHIBITED BY APPLICABLE LAW.

This limitation period does not apply to claims for fraud, personal injury, or death, or where a longer statutory limitation period is mandated by law and cannot be shortened by agreement.

Waiver and Severability

No waiver by us of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of us to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Agreement

The Terms of Use, our Privacy Policy, and Terms of Sale constitute the sole and entire agreement between you and Vault Funeral Technology Inc. with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Website.

For the avoidance of doubt, the Privacy Policy (which is incorporated herein by reference) describes how we may share user data with service providers and subprocessors in connection with providing the Services, and it explains the rights users have to access, correct, delete, or port their personal data and how to exercise those rights.

Your Comments and Concerns

This website is operated by Vault Funeral Technology Inc., 99 Wall Street, #5006, New York, NY 10005.

For privacy inquiries or to exercise privacy rights described in our Privacy Policy, please see the Privacy Policy or contact us via the methods set forth above in “ Accessing the Website and Account Security ”.

All notices of copyright infringement claims should be sent to the copyright agent designated in our Copyright Policy in the manner and by the means set forth therein.

All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: techsupport@vaultfuneraltech.com .